How Quick is your delivery service?
If you place your order before 3pm (Monday to Thursday) we will aim to get your order to you next day, if you order Fri, Sat, Sunday we will aim to send your order out on Monday and you receive on Tuesday.
I have ordered an aquarium, will I need help getting into my home?
Yes! All of our aquariums / with cabinets are sent on
a pallet and are very heavy indeed. The delivery driver will only deliver to front of the property. We advise that you remove the tank and cabinet from the pallet and then move them inside separately. A minimum of 2 persons should carry the tank and with great care.
What Filter Media should I use?
The filter media you should use will depend on the sort of aquarium life you are keeping, as we only stock tanks and accessories we are not qualified to advise you on the filter media you should use. Please check with your livestock stockist, who will advise and stock the correct media.
How do I assemble to the tray filter system?
We are currently creating an assembly diagram for the tray filter system used in most of our tanks. We have taken some photos of the assembly and they can be found here. (Click Here) |
